We are committed to providing you with high-quality products and a great shopping experience.
If you are not satisfied with your purchase, we offer the following refund policy:
1. Refund Request
You can make a refund request within 14 days of receiving the product. Refund requests must be sent by email to: wayopallotus@weavehangnest.com. Please include your order number and the reason for the refund in the email.
2. Refund Conditions
Refunds are only accepted for unused, unwashed, undamaged items in their original packaging. We will inspect the items to ensure that they meet the refund conditions. Opened electronic products, customized products and certain promotional items are not refundable after purchase, and the specific circumstances will be stated in the product page in advance.
3. Refund Processing
Once the refund request is approved, we will process your refund within 7 business days of receiving the returned goods and will refund it to your original payment account. During the processing, we will notify you of the refund status by email.
4. Return Shipping Costs
We will bear the return shipping costs when the reason is attributable to our error (e.g. wrong item, defective product).
If the return is due to the buyer’s personal reasons (such as dislike, wrong size, etc.), the return shipping fee shall be borne by the buyer.
5. Refund Time
Refund time may vary depending on the payment method. Usually, credit card refunds take 7 working days to reflect in your account.
6. Contact Us
For further assistance or any questions, please feel free to contact us via email: wayopallotus@weavehangnest.com. We will wholeheartedly provide you with support and assistance.
Thank you for your support and trust in www.weavehangnest.com. We look forward to providing you with quality products and services!